Sr Director - Premium & Partner Hospitality

Buffalo Bills
Any Location, NY
Category Hospitality
Job Description
The Sr Director - Premium & Partner Hospitality will lead the premium service and hospitality strategy for luxury suites, premium clubs, and founding partners. This role will oversee the organization's VIP hospitality and service programs, with a focus on delivering unmatched hospitality and client retention.

Requirements

  • 5+ years of hospitality leadership experience, including oversight of VIP programs, and luxury guest experiences.
  • Bachelor's degree in hospitality or equivalent experience.
  • Proven ability to operate flawlessly in fast-paced, high-visibility environments with little margin for error.
  • Strong leadership, management, communication, and cross-functional collaboration skills.
  • Ability to balance cost control with premium service delivery.
  • Excellent communication skills and executive presence, with the ability to engage C-level clients, league officials, and high-net-worth clients

Benefits

  • Comprehensive and affordable medical plan options
  • Fully paid dental, short and long-term disability, and life insurance
  • Supplemental vision care and critical illness coverage
  • 401(K) with employer matching
  • Discretionary annual employer defined contribution
  • Generous paid time off including vacation, sick, holidays, volunteer time, diversity awareness days, paid parental leave
  • Deeply discounted employee season tickets and paid parking
  • Discount on team store merchandise
  • Onsite fitness facilities and employee cafeteria
  • Many social and community volunteer events as well as learning and development growth opportunities
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