Role OverviewThe Sr Dispatcher plays a critical role in facilitating the efficient and timely transport of customer vehicles to and from auction sites and other designated locations.
What You Will Do
Facilitates the transport of customer vehicles, contacts customers, schedules vehicle pick-up and delivery, assists with reconciliation of transporter related issues, and monitors and reports on customer and transporter performance.
Why It Might Be a Fit
The ideal candidate will have strong coordination, communication, and problem-solving skills, with experience in logistics dispatching and a proven ability to make decisions.
Requirements
- High School diploma or GED required
- 3+ years' experience with at least 1 year of experience in logistics dispatching
- Previous auto transportation/logistics experience strongly preferred
- Proficient in Microsoft Outlook, Word and Excel
- Strong analytical, communication and interpersonal skills
- Proven ability to make decisions
- Customer service skills
- Strong problem solving and innovative thinking skills
- De-escalation skills are required and flawless follow-up abilities are a must
- Comprehensive knowledge of regulations impacting daily operations (DOT - national and state)
Benefits
- Paid time off every month
- Seven paid holidays throughout the calendar year
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
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