Sr. Manager, Rewards

iHerb, LLC
Irvine, CA
Category Finance
Job Description
iHerb is seeking a Sr. Manager, Rewards to lead the development and execution of a multi-year loyalty program. This role will involve strategic planning, collaboration with cross-functional teams, and optimization of reward programs to drive customer acquisition, retention, and activation metrics. The manager will also ensure legal and SOX compliance and ensure programs align with both internal and external partners.

Requirements

  • Strong communication skills (listening, verbal, and written)
  • Proven cross-functional team leadership with the ability to interact with stakeholders
  • Ability to motivate, develop, and direct teams
  • Proficient in web/digital analytics
  • Experience in leading design and execution of programs across multiple communication channels

Benefits

  • Medical, dental, vision
  • Basic life insurance
  • 401(k) plan
  • Paid Time Off
  • Paid Sick Leave
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