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Sr. Manager, Rewards
iHerb, LLC
Irvine, CA
Category
Finance
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Job Description
iHerb is seeking a Sr. Manager, Rewards to lead the development and execution of a multi-year loyalty program. This role will involve strategic planning, collaboration with cross-functional teams, and optimization of reward programs to drive customer acquisition, retention, and activation metrics. The manager will also ensure legal and SOX compliance and ensure programs align with both internal and external partners.
Requirements
Strong communication skills (listening, verbal, and written)
Proven cross-functional team leadership with the ability to interact with stakeholders
Ability to motivate, develop, and direct teams
Proficient in web/digital analytics
Experience in leading design and execution of programs across multiple communication channels
Benefits
Medical, dental, vision
Basic life insurance
401(k) plan
Paid Time Off
Paid Sick Leave
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