Sr. Mgr of Administration

The Senior Manager of Administration leads day-to-day title and vehicle registration operations, ensuring accurate service delivery, strong regulatory compliance, and consistent operational performance. This role manages frontline teams, oversees workflow execution, and maintains high standards of quality and efficiency within a highly regulated environment.

What You Will Do

Support the execution of operational strategies, implement operational goals and performance metrics, prepare operational reports, oversee daily title and registration operations, maintain compliance with state regulations, and establish operational controls.

Why It Might Be a Fit

The role requires a strong understanding of compliance expectations, ability to support and maintain productive government or public-sector partnerships, and experience implementing operational processes and improvements that enhance accuracy, efficiency, and service quality.

Requirements

• Bachelor’s degree in business administration or related field
• 7+ years of progressive experience in licensing administration or operations/project management, including supervisory leadership
• Proven experience working in highly regulated, fast-paced operational environments with a strong understanding of compliance expectations
• Demonstrated ability to support and maintain productive government or public-sector partnerships
• Experience implementing operational processes and improvements that enhance accuracy, efficiency, and service quality
• Solid financial management skills, including team-level budgeting, forecasting, and resource planning
• Ability to lead teams through change, ambiguity, and evolving regulatory requirements while maintaining operational stability
• Strong integrity, work ethic, and commitment to public-service-oriented operations
• Experience engaging with industry associations, regulatory bodies, or oversight organizations as a representative or subject-matter contributor
• Advanced analytical and critical-thinking skills to evaluate operational issues, identify solutions, and improve performance
• Proficiency in using data to inform decisions, monitor performance, and optimize operational outcomes

Benefits

• Medical, dental, and vision benefits
• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement