Sr Program Manager

Landis+Gyr
Bethlehem, PA
Job Description
Role Overview

The Sr. Program Manager is responsible for overall daily planning and execution of Landis+Gyr contracts and ownership of customer relationship for delivery of any new products or solutions available from Landis+Gyr. The role is accountable for customer satisfaction which is driven by strong execution of contract(s) to deploy technical smart grid solutions for customers.

What You Will Do

Provide leadership, guidance and coaching to members of the program team, lead and direct resources to fulfill all contractual obligations, performance levels, and service levels for one or more complex customer programs, and manage a program's scope, schedule, and cost while managing risk.

Why It Might Be a Fit

The role requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations. The position also requires someone who possesses seasoned skills and business acumen to lead sizeable programs.

Requirements

  • Bachelor’s degree in electrical, network, systems, computer, or related business field
  • 10 years of experience in Project Management or a similar multi-disciplined business environment leading and managing a customer account
  • Effectively manage customer accounts of $100M or more
  • Interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors organizations, and local community agencies
  • Ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities
  • Solid understanding and experience working with utilities and large organizations
  • Ability to work within a matrix organization and lead resources that may or may not be dedicated to the project(s) as well as ability to develop key business unit relationships (Legal, Product Management, Sales, Finance, Supply Chain, R&D)
  • Strong negotiation, facilitation, and consensus building skills
  • Ability to define processes, resources, capabilities, and integration points for new solutions to be delivered
  • Strong business acumen - P&L and financial skills including ability to forecast revenues/expenses and drive additional revenue opportunities

Benefits

  • Medical, dental and vision coverage
  • Life insurance
  • 401(k)-retirement plan featuring a generous company match incentive
  • Three (3) weeks of Paid Time Off (PTO)
  • Eleven (11) paid holidays
  • Tuition reimbursement program
  • Optional pet insurance
  • Supplemental medical coverage
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