Sr. Strategic Operations Director

Lifelancer
Phoenix, AZ
Category Operations
Job Description
Role Overview

Leads the governance of assets, resources, technology, and processes required to support the designated customer portfolio of Assets. Provides leadership oversight to customer and IQVIA assigned project teams and leads the development of an operations manual specific to the designated customer account for all product development projects.

What You Will Do

Directs the delivery against key metrics, milestones, and contractual obligations for a portfolio of projects. Acts as the primary operational management contact globally to the designated customer account and drives and ensures appropriate communication channels are maintained.

Why It Might Be a Fit

Requires 15 years of experience in the pharmaceutical, CRO, or related industry, with demonstrated knowledge of contractual obligations and processes and customer accounts. Excellent motivation, team building, and leadership skills are required.

Requirements

  • Other Degree in Life Science, Business Management or related field
  • 15 years in the pharmaceutical, CRO, or related industry, experience to include clinical operations, CRA, Commercial and/or alternative operational functional
  • Demonstrated knowledge of contractual obligations and processes and customer accounts
  • Excellent motivation, team building, and leadership skills
  • Excellent presentation and negotiation skills
  • Excellent communication skills
  • Good problem-solving skills
  • Demonstrated ability to deliver results to the appropriate quality and timeline metrics
  • Strong influencing and negotiation skills
  • Excellent customer service skills
  • Sound judgment and decision-making skills
  • Strong software and computer skills, including MS Office applications

Benefits

  • health and welfare benefits
  • incentive plans
  • bonuses
  • other forms of compensation
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