Sr Technical Program Manager, Software Deployments

Greenhouse
Scottsdale, AZ
Job Description
Role Overview

Join Axon and be a Force for Good. Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that empower our customers to manage information effectively.

What You Will Do

Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines. Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.

Why It Might Be a Fit

This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change. If you are passionate about technology, possess excellent program management skills, and seek a purpose-driven career, this is the role for you.

Requirements

  • Bachelor’s Degree in Business, Information Systems, Technical Engineering or equivalent experience.
  • PMP certification is highly preferred.
  • 5+ years of experience leading complex programs in a SaaS environment with demonstrated success in technical program management.
  • Proven experience delivering large-scale enterprise software deployments, infrastructure programs, or mission-critical application rollouts.
  • Strong proficiency in technical project management tools to track, manage, and deliver on objectives.
  • Ability to manage multiple simultaneous projects while driving alignment among diverse stakeholders.
  • Expertise in guiding internal and client teams through ambiguity, ensuring clarity, alignment, and execution on shared goals.
  • Exceptional communication, organization, and interpersonal skills, with a strong ability to distill technical concepts for varied audiences.
  • Experience identifying process improvements to enhance project delivery outcomes and increase customer satisfaction.
  • Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information.

Benefits

  • Competitive salary
  • 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
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