Role OverviewJoin Ingram Micro's Solution Design & Services team as a Sr Technical Solutions Engineer, responsible for shaping customer engagement and enabling partner success across the ecosystem. The role involves technical leadership, solution design, and customer advocacy.
What You Will Do
Collaborate with sales, partners, and end-clients to gather and analyze customer requirements, develop detailed solution designs, and present them to partners. Represent SD&S to partners, build complex solutions, and advocate the value of SD&S.
Why It Might Be a Fit
Ideal candidate has 5+ years of technical experience, deep understanding of customer needs, and ability to design and implement complex solutions. Must be able to lead and mentor junior engineers, cultivate customer and vendor relationships, and represent the company at events.
Requirements
- Formal college education or 3-5 years' experience with technology products
- Effective communication with multiple levels of customers
- Ability to follow direction and take initiative
- Minimum of 5 years technical experience
- Lead and mentor junior Technical Solutions Engineers and Technical Solution Specialists
- Cultivate customer and vendor relationships to gain trusted advisor level
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
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