Staff Assistant II, Office of the President
Lone Star College
LSC-Tomball, TX
Job Description
Job Description
PURPOSE AND SCOPE:
Under general supervision, performs standard and some advanced administrative duties. Generally reports to a Manager-level position and provides support to multiple individuals or a department. Activities are generally routine but may involve non-routine requests or specialized information. Basic duties may include receiving and logging information, making copies, sorting and distributing mail, coordinating office functions, preparing correspondence and basic reports, scheduling appointments and making travel arrangements, providing information, and contributing to a service-oriented environment.
ESSENTIAL JOB FUNCTIONS:
Progressively utilizes the features of one or more standard business software packages up to the following skill level:
Word Processing: Performs sorts and merges, prints mass mailings, selects font attributes and changes
Spreadsheets: Designs routine spreadsheets, sets up routine formulas, and prints desired sections
Databases: Sets up new database files and recommends screen improvements
Scans mail, arranges in priority order, and distributes to one or more managers
Screens calls for managers and responds to routine questions
Schedules tentative appointments for approval by manager, makes routine travel arrangements; may schedule group meetings and assist with set-up
Coordinates with other administrative, maintenance, or clerical employees in own department or throughout the college to accomplish such routine activities as ordering supplies, obtaining approvals, and arranging for word processing, document duplication, equipment repair, or travel advances
Responsible for safety and maintenance of own equipment; may control or disburse petty cash or monitor expenses charged against department accounts
May collect data and perform basic mathematical calculations, including assisting with budget documents and records
Some positions may assist in scheduling and inputting classes and/or prepare instructor classroom and project materials
Some positions assist students by handling their requests and providing routine information
Responsible for other reasonable related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of general office practices and procedures
Strong oral and written communication skills
Excellent customer service skills
Strong attention to detail
Proficiency with common office software (i.e. Microsoft Word, Excel and Access)
Ability to work on multiple projects
Ability to multi-task and prioritize work assignments
Ability to maintain confidentiality
PHYSICAL ABILITIES:
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.
WORK SCHEDULE AND CONDITIONS:
Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards
REQUIRED QUALIFICATIONS:
High school diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience
PREFERRED QUALIFICATIONS:
Associate degree or higher