Staff DevOps Engineer

Opiniion is a SaaS, AI-first company reshaping how businesses understand and act on customer feedback. We're looking for a Staff DevOps Engineer to own the reliability, scalability, and security of our AWS infrastructure. This is a role for someone who thinks in systems, automates everything that shouldn't be manual, and can move fast without breaking trust in the platform.

What You Will Do

Design, build, and maintain scalable, secure, and highly available infrastructure on AWS. Balance ownership of existing production infrastructure with building new infrastructure for our next generation platform.

Why It Might Be a Fit

You'll set the technical bar for how we build, deploy, and operate our infrastructure, and be a key partner to engineering as we scale.

Requirements

• 10+ years of experience in DevOps, SRE, or cloud infrastructure engineering, with meaningful time in a staff or technical leadership capacity.
• Deep, hands-on expertise in AWS, including EC2, VPC, ECS/EKS, RDS, S3, Lambda, IAM, and CloudWatch.
• Strong experience with infrastructure as code (Terraform, CloudFormation, or similar).
• Proven track record building and maintaining CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or similar).
• Solid experience with containerization and orchestration (Docker, Kubernetes).
• Strong scripting and automation skills (Python, Bash, or similar).
• Experience with observability and monitoring tools (CloudWatch, Datadog, Prometheus/Grafana, or similar).
• Working knowledge of networking, security groups, and AWS security best practices.
• Experience supporting SOC 2 or similar compliance frameworks.
• Comfort operating in a dual-track environment: maintaining a live production system while helping architect what replaces it.
• Excellent communication and cross-functional collaboration skills.
• A strong bias for action and a mindset of continuous improvement.

Benefits

• Comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage.
• 401(k) retirement plan with a 100% corporate match on the first 1% and 50% match on the next 5%
• Pre-tax Health Savings Accounts (HSA).
• Paid Parental Leave for all new parents (including adoption or foster care).
• Unlimited Time Off policies.
• 10 Paid Holidays annually.
• Monthly Wellness Reimbursement benefit.