Staff Software Engineer, Agent Development

Decagon
San Francisco, CA
Job Description
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.

Requirements

  • 6+ years building full-stack software products
  • Deep expertise in TypeScript and/or Python
  • Proven ability to design abstractions and platforms
  • Track record of leading technical initiatives
  • Experience balancing technical excellence with rapid iteration and customer needs
  • Strong product intuition and history of translating user feedback into technical solutions
  • History of mentoring engineers and establishing technical standards

Benefits

  • Medical, dental, and vision benefits
  • Take what you need vacation policy
  • Daily lunches, dinners and snacks in the office
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