Staff Software Engineer, Appointment Management

Join the Appointment Management team at Zocdoc to build backend systems that determine when, where, and how appointments can be booked across Zocdoc's channels. You'll shape the architecture of our scheduling and availability systems, drive cross-team technical initiatives, and raise the engineering bar through sound practices and operational ownership.

What You Will Do

Design and develop backend services, APIs, and data models that power Zocdoc's scheduling and availability systems, primarily using C#/.NET and AWS technologies. Drive architectural decisions for complex scheduling logic, ensuring reliability, scalability, and correctness across millions of bookings.

Why It Might Be a Fit

You'll be successful in this role if you have a track record of designing and delivering backend systems that handle complex domain logic at scale, a passion for technology, and the ability to think critically about the performance, scalability, and reliability of the systems you build.

Requirements

• A track record of designing and delivering backend systems that handle complex domain logic at scale
• A passion for technology and the ability to think critically about the performance, scalability, and reliability of the systems you build
• The instinct to simplify: you break down ambiguous, loosely defined problems into clear technical direction
• Successfully mentored other engineers and encouraged your peers to adopt engineering best practices
• Integrated generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity
• The mentality of an owner: you drive initiatives from architectural design through production and take pride in operational excellence
• Superb communication skills. You keep stakeholders in the loop and can dive into technical details at the right level for any audience
• An unrelenting desire to build more equitable, inclusive, and diverse workplaces, and you view this role as an opportunity to create positive change
• Humility. You treat all people with dignity and respect, regardless of title or tenure

Benefits

• Flexible, hybrid work environment
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified