Role OverviewYou will be working at a dynamic and fast-paced start-up as a member of the Customer Experience (CX) team. You will be enabling customers to leverage APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry.
What You Will Do
Coach customers throughout their lifecycle, inspire them to create an AI, API-optimized vision for their future, and work with Sales and Product teams to ensure Kong customers are getting the most out of the solution.
Why It Might Be a Fit
The successful candidate will have a builder's mentality, manage a portfolio of commercial customers, and have passion and determination about Kong's technology and growing customer base.
Requirements
- Builder's mentality, seeking to find solutions to complex problems
- Manage a portfolio of commercial customers
- Passion and determination about Kong's technology and growing customer base
- Self-starter with strong organizational skills
- Good understanding of complex technology environments
- Great self-awareness and strong communication skills
- Proven experience in customer-facing, technically advanced environments
- Solid understanding of Cloud Native and technologies that make it work
- Foundational understanding of APIM
- Understanding of DevOps, CI/CD, and Cloud Computing IaaS
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