Store Leader

Goodwill of Central & Southern Indiana
Indianapolis, IN
Category Retail
Job Description
The Store Leader works with the Regional Director, management team, and staff to execute store operational goals of the annual operating plan. This role makes judgments involving customers, team members, operational issues, business planning, priority setting, creating staff schedules, compliance with company policies, and all business areas.

Requirements

  • Degree and Credential Requirements - High school diploma or GED.
  • Operations and People Management - Provides direction and resources to the operations team to guide production activities ideally in warehousing, retail, logistics, customer service, merchandising, process planning/improving, or a related service-oriented industry.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
  • Technical Knowledge - Has solid knowledge of MS Office with Internet navigation skills. Prior G Suite application is a plus.
  • Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets.
  • Critical Thinking - Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems.
  • Continuous Learning - Takes hands-on initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive cross-training and apply feedback to continually improve.
  • Adaptability - Adjusts priorities quickly in response to frequently changing circumstances while maintaining a positive attitude.
  • Autonomy - Takes initiative without waiting to be directed, does what is asked, and works until the job is completed.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
  • Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Benefits

  • Continuing education and leadership development as well as tuition reimbursement
  • Comprehensive health plan
  • Generous paid time off (PTO) and paid holidays
  • Sabbatical and parental leaves
  • Life, dental and vision insurance
  • Short- and long-term disability plans
  • Nationally recognized preventive health and wellness program
  • Section 125 pretax health spending account, dependent care spending account, and premiums
  • Discount programs including 20% discount off Goodwill retail stores immediately upon hire
  • Retirement planning options with generous company % match
  • Daily pay options available
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