Role OverviewManage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals, and budgets. Responsible for staffing the department and developing associates to achieve desired results.
What You Will Do
Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness, and cleanliness. Lead team in the planning, implementation, and execution of e-Commerce's initiatives.
Why It Might Be a Fit
Ability to work cooperatively in a high-paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Requirements
- Interview, select, and hire candidates to staff the on-line shopping department
- Meet the demands of product flow and create schedules according to guidelines
- Develop associates to meet the productivity standards and certify associates once they meet or exceed goals
- Train associates on all functions and duties of the order selector and customer attendant roles
- Troubleshoot equipment and devices for e-Commerce department
- Monitor and control expenses for the department
- Ensure preventative maintenance is being performed on all equipment in the department
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Benefits
- Wide range of healthcare coverage
- Flexible scheduling in full- and part-time roles with paid time off
- Emotional and financial support with free counseling
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Vast potential for growth through industry-leading training programs and diverse career pathways
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