Role OverviewThe Store Manager II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals.
What You Will Do
Manages a medium sized store and team, oversees and leads a medium and/or complex and/or Denovo Store, accountable for achieving both Store and individual performance metrics, and provides coaching, mentorship and guidance to others within area of expertise.
Why It Might Be a Fit
Requires deep expert knowledge of the business, banking and bank operations, and deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps. The role requires strong financial analysis skills, strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers, and excellent verbal and written communication skills.
Requirements
- Undergraduate degree or equivalent experience
- 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required
- 4+ years experience of proven business development skills, including ability to conceptualize and implement strategies
- Small Business and Consumer lending experience required
- Knowledge of Bank product lines and services as well as an understanding of Store operations and security
- Proven ability to manage competing priorities, strategically aligning efforts and activities to meet Store goals and objectives
- Strong financial analysis skills
- Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers
- Excellent verbal and written communication skills
- Demonstrated ability to lead and motivate team members
- Proficient with Microsoft Office suite
- Notary License (preferred)
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
- Savings and retirement programs
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