Store Manager

Requirements

• Own full P&L responsibility, including sales growth, margin management, expense control, and inventory performance.
• Maintain daily cash handling procedures and ensure timely bank deposits.
• Review and interpret key reports (P&L, inventory turns, shrinkage, aging, service metrics).
• Optimize delivery routing to improve efficiency and customer service levels.
• Maintain facility organization, cleanliness, and operational readiness.
• Oversee maintenance of store equipment, vehicles, and mixing systems.
• Ensure required documentation, reporting, and compliance records are accurate and timely.
• Maintain active, visible presence on the sales floor and in the warehouse.
• Mix paint using standard and custom formulas.
• Load/unload freight and assist with stocking and inventory rotation.
• Perform deliveries as needed.
• Operate lift equipment safely.
• Step into any operational role when staffing requires.
• Process sales transactions using POS devices and Company guidelines.
• Answer telephone in a professional manner, answer questions knowledgeably and/or take customers order.
• Assist retail and wholesale customers in choosing the products they need.
• Stock merchandise in your store.
• Maintain records of customer’s special orders, color mixes, prices, promos, etc.
• Provide support and assistance to Outside Sales Rep as needed.
• Give immediate attention to customer comments and complaints.
• Conduct physical inventory.
• Maintain Mixing Room records including tint usage, can usage, mis-tints, etc. and perform necessary inventory transfers.
• Recruit, train, and develop store personnel.
• Cross-train employees to ensure operational coverage and skill growth.
• Foster a culture of learning, encouraging employees to expand product knowledge and technical competence.
• Empower employees to make responsible decisions and take ownership.
• Conduct performance evaluations and coach for improvement.
• Maintain clear expectations and accountability standards.
• Create a respectful, disciplined, and positive work environment.
• Maintain, implement, and/or correct store safety standards to ensure compliance with Company and Governmental regulations.
• Direct store in implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.

Benefits

• 401k Matching