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Store Manager

Andy's Frozen Custard
Carrollton, TX
Category Retail
Job Description
Our General Managers take complete ownership of their store and are able to carry a sense of pride with his/her role. Our GMs oversee day to day operations, as they will set goals for growth and design a strategy to achieve those goals. This person is responsible for building and leading their team/store to success. Ultimately, the main goal for a General Manager is to lead their crew in a positive and professional environment, to ensure exceptional customer service is given with each visit, and to do those things while ensuring the custard that is being served is to the highest of standards! We believe in an excellent work-life balance, a clean family-friendly atmosphere, a fun experience with no fryers or grills, and the opportunity to grow with our company! We offer competitive pay, quarterly bonus opportunities, paid vacation, and health, dental, and vision insurance.

Requirements

  • 3-5 years of proven management experience in the food service industry or leadership role in a related industry
  • Responsible for all store operations and fostering a "run it like you own it" mentality
  • Mentor and grow assistant managers to prepare for promotion opportunities
  • Maintain a calm demeanor during periods of high volume or unusual events to keep stores operating to standard
  • Display a "customer comes first" attitude by training and holding team accountable for delivering outstanding customer service
  • Manage with the integrity, honesty, and knowledge that promote the culture, values, and mission of Andy’s Frozen Custard
  • Monitor and manage store staffing levels including but not limited to interviewing and hiring, recruiting, onboarding and overseeing training
  • Follow and reinforce Andy's policies and procedure
  • This is an extremely "hands on" position, so must be able to physically work all shifts up front taking care of our guests and staff
  • Must be friendly, enthusiastic, and full of energy
  • Must lead by example and uphold high standards of operation in a fast-paced environment
  • Must be a leader that helps their team grow through constant coaching and feedback
  • Must have reliable transportation to and from work
  • Must be able to work full-time and have open availability, including late nights, weekends and some holidays
  • High school diploma or equivalent required
  • Solid employment track record with positive references

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Profit sharing
  • Relocation bonus
  • Signing bonus
  • Training & development
  • Vision insurance
  • Wellness resources
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