Store Manager

Requirements

• Plan sales goals with the Area Manager, District Manager, Regional Manager (ADR) Leadership.
• Role model sales and showmanship, demonstrating for all Teammates Buckle’s best practices to achieve sales goals and guest service standards.
• Evaluate store sales and payroll on a weekly basis using key business reports and payroll tools.
• Utilize sales reports and planning tools to achieve all store sales goals.
• Ensure the sales floor is adequately supervised at all times.
• Monitor Teammate’s Guest service and sales performance.
• Communicate store trends and make recommendations to District Manager regarding store product selection.
• Set and modify individual sales goals based on ongoing sales analyses.
• Resolve Guest disputes.
• Handle returns/exchanges and additional operational and loss prevention duties.
• Determine store staffing needs, recruit, interview, screen, hire, coach and review Teammates in accordance with Buckle’s policies and guidelines.
• Ensure Leadership Team is fully staffed and make seasonal staffing adjustments as needed.
• Set and adjust pay rates.
• Teammate talent and assessment, daily reviews and accountability.
• Schedule work hours of Team based on business needs.
• Provide effective education to Teammates to ensure all Teammates are educated in such procedures as opening, closing, cashiering, returns and other functions related to the operations of the store.
• Delegate duties and responsibilities to foster a sense of ownership among the Teammates and to increase efficiency of store operations.
• Manage staff by assigning specific daily duties and monitoring completion of tasks.
• Work with all Teammates to develop a high performing team.
• Evaluate Teammate performance including business builders, goals and overall productivity.
• Coach, communicate and share feedback to Teammates on a daily basis.
• Motivate Teammates to initiate and complete daily tasks.
• Lead, direct, motivate and educate new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis.
• Share feedback from Guests to Teammates.
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Communicate feedback to District Manager with regard to sales and Teammate performance.
• Educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines.
• Administer Buckle’s Commitment Program, including disciplinary action and termination decisions in consultation with District Manager and Human Resources.
• Maintain store standards of excellence at all times.
• Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn.
• Stay current on product range and educate staff on competitor products.
• Educate Teammates and Guests to identify product improvements, new product ideas and new product feedback.
• Drive the implementation of Company programs such as sales promotions.
• Identify market trends and adjust product placement based on industry knowledge.
• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs.
• Drive operational excellence through accurate and timely recordkeeping, inventory audits, safety and security compliance, expense control development and maintenance of payroll costs and communication of store results to Company Management.
• Ensure that all Human Resources paperwork (new hires, terminations and change in status) is promptly and accurately completed.
• Ensure compliance with all state and federal wage and hour laws.
• Implement the Buckle’s policies and monitor compliance with local, state and federal laws prohibiting discrimination and harassment in the workplace.
• Identify methods for lowering expenses and increasing overall store profitability.
• Review financial statements, sales and activity reports, and other data to measure productivity and goal achievement.
• Attain store shrinkage goals.
• Uphold highest standards on all Company audits.
• Report and work closely with ADR and/or Director of Sales.
• Interact with all Corporate departments.
• Complete register balance and bank deposits accurately, daily and on time.
• Adhere to loss prevention policies and store key controls at all times.
• Sharpen skills by attending and participating in Manager Meetings.
• Represent the Company at local meetings.
• Demonstrate confidence and focus during periods of high volume or unexpected events to keep store operating to standard and to set a positive example of the store team.
• Handle Teammate complaints and escalate to as needed to ADR and/or Human Resources.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching
• Life insurance
• Paid time off
• Vacation days
• Holiday pay
• Flexible schedule