Role OverviewThe Store Manager will lead the fragrance boutique team, creating a positive and collaborative store culture centered around customer experience and team growth. The role involves recruiting, coaching, and developing a passionate team of fragrance specialists and sales associates. The Store Manager will lead by example on the sales floor through storytelling, fragrance discovery, and elevated selling behaviors.
What You Will Do
Key responsibilities include delivering exceptional client experiences, creating personalized fragrance journeys for clients, and building long-term customer relationships. The Store Manager will also drive store performance by owning sales performance, analyzing sales trends, and inspiring the team to achieve goals.
Why It Might Be a Fit
The ideal candidate will have a passion for fragrance, luxury customer service, and storytelling through scent. They will be a strong leader and coach with excellent communication and relationship-building abilities, and experience driving sales and achieving KPIs.
Requirements
- 3+ years of retail management experience
- Fragrance retail experience required
- Experience in beauty, luxury, or specialty retail is also acceptable
- Passion for fragrance, luxury customer service, and storytelling through scent
- Strong leadership and coaching skills
- Excellent communication and relationship-building abilities
- Business-minded with experience driving sales and achieving KPIs
Benefits
- Salary commensurate with experience ($80,000 - $100,000 a year)
- Bonus opportunities
- Employee product discounts
- Growth and development opportunities
- A fun, fast-paced, beauty-focused environment
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