Store Manager

Safelite
Any Location, MA
Category Operations
Job Description
Role Overview

The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.

What You Will Do

Oversee the daily operations of the store, including open and closing procedures, work order management, performing the CICO procedures, providing high levels of customer service, staffing and scheduling, inventory management, and proper cash handling.

Why It Might Be a Fit

Drive team performance to ensure key performance indicators and company goals are met or exceeded, and provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping.

Requirements

  • High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience
  • Valid state-issued driver's license
  • 3+ years of leadership experience with an innovative approach toward incenting performance
  • 3-5 years of experience in retail or service center environments; automotive experience preferred
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment
  • Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce
  • Comfort working outside in a variety of weather conditions
  • Present a professional appearance and wear personal protective equipment
  • Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods

Benefits

  • Competitive weekly pay and bonus opportunities
  • Benefits package valued at more than $10k
  • Up to $5,250 annually in tuition reimbursement
  • Paid training and all the tools and resources needed to be successful
  • 401(k) plan with company matching
  • Medical coverage plans customized to suit your needs
  • Paid time off (PTO) programs
  • Company holidays
  • Paid volunteer days
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