Store Manager

H&M Group
New York, NY
Category Operations
Job Description
The Store Manager is responsible for the overall performance of a store, focusing on delivering great customer experiences, driving sales, and building a positive team environment. This role requires leadership, sales acumen, and a commitment to both customer service and operational efficiency. The manager will oversee store operations, recruitment, and development.

Requirements

  • Good understanding of KPIs/selling reports
  • Knowledge of Health & Safety standards
  • Understanding of store operation routines (delivery, stock, inventory, etc.)
  • Good knowledge of best practice in employee relations
  • Motivation
  • Result-driven and multitasking
  • Respectful and non-judgmental
  • Ability to be self-aware and make decisions
  • Excellent communication skills
  • Understanding of sustainability

Benefits

  • Medical, Vision, and Dental Coverage
  • Employee Assistance Program
  • Vacation, Wellness, Holiday, and Parental Pay
  • Health, and Dependent Care FSA
  • Inclusion & Diversity
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