Store Manager

ACE Cash Express
San Antonio, TX
Category Customer Service
Job Description
The Store Manager serves as the face of ACE Cash Express to our customers, providing customer service, facilitating sales, and building professional relationships with customers. They will also gain in-depth knowledge of our lending, check cashing, and card services. ACE empowers all store managers to use their customer service and sales skills to the fullest and celebrates their commitment to making store operations succeed.

Requirements

  • Understanding customers' unique needs and recommending appropriate ACE products and services
  • Supporting Sales Associates and guiding them toward success in their roles
  • Prioritizing active listening, clear communication, and empathy in all customer interactions
  • Managing operations and driving overall store performance, which may include cash handling, check cashing, lending, bill pay, and card services, with a strong attention to detail
  • Actively promote all ACE financial services through cross-selling and marketing strategies, including marketing in the community

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Paid holidays
  • Sundays off
  • Flexible schedules
  • Tuition reimbursement
  • Short-term disability
  • Long-term disability
  • Basic life insurance
  • AD&D
  • 401k plan
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