Role OverviewJoin our team and help people in your community access the financial solutions they need. As a Store Operations Team Member, you will be the front line of our business, providing excellent customer service and experience. You will have opportunities for professional and financial growth, and will be part of a company that values what you bring to the table.
What You Will Do
You will greet and connect with customers, process financial transactions, educate customers about their transactions, and offer personalized financial services. You will also participate in in-store and community events, maintain the appearance and cleanliness of your location, and keep up with office security protocols.
Why It Might Be a Fit
We are looking for ambitious achievers and experienced leaders who can thrive in our fast-paced environment. You will have opportunities for performance-based career advancement, and will be part of a company that is committed to providing an inclusive workplace free of discrimination.
Requirements
- High school diploma or equivalent
- Minimum one year's experience in customer service, sales, or retail
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Excellent verbal and written communication skills
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- Background check required
Benefits
- Paid on-the-job training and a comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts from nationwide and local retailers
- Paid time off that grows with you
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