Store Supervisor / Dispatcher

The Store Supervisor/Dispatcher is the on-site leader responsible for keeping the store safe, organized, and accountable, owning its inventory and equipment, and dispatching and managing W-2 delivery couriers.

What You Will Do

The Store Supervisor/Dispatcher will open and close the store, check couriers in and out, swap and charge batteries, track bikes and inventory, log damaged bikes, support couriers, dispatch and manage couriers, and record attendance and no-shows.

Why It Might Be a Fit

The ideal candidate is reliable, punctual, and comfortable working alone, with hands-on experience in inventory management, strong sense of ownership and accountability, and ability to communicate clearly with couriers, the mechanic, and management.

Requirements

• Authorized to work in the U.S. and able to pass a background check
• Available to work weekends and evenings on the rotating schedule
• Reliable, punctual, and comfortable working alone as the only supervisor on shift
• Organized: able to follow a checklist and keep accurate counts of bikes, batteries, and parts
• Hands-on experience with inventory management, stock control, audits, asset tracking, or loss prevention
• Strong sense of ownership and accountability: able to follow procedures, keep accurate records, and hold others to the same standard
• Comfortable using KPI dashboards or performance-tracking tools and turning the data into practical decisions
• Clear communicator with couriers, the mechanic, and management, in English (Spanish is a plus)
• Comfortable on a smartphone and computer
• Able to lift up to 50 lbs and be on your feet for most of the shift

Benefits

• Paid training and support
• 401(k) retirement plan
• Performance-based bonuses tied to your results
• Company E-Bike Program: eligible employees can rent a company e-bike for just $1 a month after successfully completing the introductory period
• A collaborative, innovative, and growth-oriented environment