Strategic Account Manager

Workhuman
Framingham, MA
Job Description
The Strategic Account Manager serves as a trusted advisor and relationship leader for a portfolio of key enterprise clients, driving adoption, value realization, and long-term partnership success.

Requirements

  • 8+ years of client management or strategic account experience supporting large, complex organizations
  • Proven track record of managing enterprise client relationships—ideally within SaaS, HR technology, or employee engagement solutions
  • Skilled in consultative selling and data-driven storytelling, with the ability to drive adoption across multiple stakeholder levels
  • Highly collaborative and adept at leading cross-functional teams to deliver outstanding client experiences
  • Strong communicator with excellent presentation, negotiation, and executive engagement skills
  • Comfortable using tools like Salesforce, Microsoft Office Suite (and familiarity with Co-Pilot or equivalent AI-enabled tools preferred)
  • Bachelor’s degree, MBA or advanced degree preferred

Benefits

  • Bonus or other variable compensation based on job performance
  • Standard benefits package, which supports employee well-being and work-life balance
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