Strategic Accounts Manager

As a Strategic Accounts Manager, you will be instrumental in driving customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from our AI-powered solutions. You will act as a strategic partner, helping our largest and most multi-faceted clients navigate the Worth platform effectively, instilling confidence in our technology, and growing their engagement with the Worth suite of products and services.

What You Will Do

Your role will involve onboarding and implementing new enterprise clients, understanding their unique needs, providing tailored support to enhance their experience, and developing winning growth strategies that prioritize the client’s experience. You will also be responsible for renewal, expansion, and the long-term health of your portfolio.

Why It Might Be a Fit

We're looking for a candidate with 5+ years of experience in enterprise account management or management consulting, with top-tier communication and relationship-building skills. You will be surrounded by like-minded, driven, talented, and hard-working individuals that will support you as you ramp from day one.

Requirements

• 5+ years of experience in enterprise account management or management consulting
• Top tier communication and relationship-building skills
• Proven ability to manage multiple projects and clients effectively
• Strong analytical and problem-solving skills
• Experience collaborating at the c-suite and senior leadership level
• Experience in the software and technology industry is highly desirable
• Experience working with high-volume financial institutions
• Strong fundamental familiarity with financial industry regulatory bodies and frameworks
• Ability to thrive in an extremely fast-paced environment and adapt to changing priorities quickly
• Working understanding of underwriting principles, credit risk, lending workflows, and financial data models
• Strong knowledge of AI technologies and their applications in financial technology, underwriting, credit decisioning, and risk management
• Proficiency with CRM platforms such as Monday and HubSpot, ticketing systems such as Linear or Jira, and customer success tools

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401 (k)
• Life Insurance
• Unlimited Paid Time Off
• 9 paid Holidays
• Work From Home
• Free Food & Snacks (for those in Orlando, FL)