Strategic Accounts Manager

The Strategic Accounts Manager will drive customer satisfaction and long-term success by fostering relationships and ensuring customers gain maximum value from Worth's AI solutions. This role involves onboarding and implementing new enterprise clients, understanding their unique needs, and developing winning growth strategies.

What You Will Do

The main day-to-day responsibilities include assisting with the implementation process for newly acquired clients, onboarding new clients, building and nurturing strong client relationships, and working closely with clients to build success and growth plans.

Why It Might Be a Fit

The ideal candidate will have 5+ years of experience in enterprise account management or management consulting, top-tier communication and relationship-building skills, and a proven ability to manage multiple projects and clients effectively.

Requirements

• 5+ years of experience in enterprise account management or management consulting
• Top tier communication and relationship-building skills
• Proven ability to manage multiple projects and clients effectively
• Strong analytical and problem-solving skills
• Experience collaborating at the c-suite and senior leadership level
• Experience in the software and technology industry is highly desirable
• Experience working with high-volume financial institutions
• Strong fundamental familiarity with financial industry regulatory bodies and frameworks
• Ability to thrive in an extremely fast-paced environment and adapt to changing priorities quickly
• Working understanding of underwriting principles, credit risk, lending workflows, and financial data models
• Strong knowledge of AI technologies and their applications in financial technology, underwriting, credit decisioning, and risk management
• Proficiency with CRM platforms, ticketing systems, and customer success tools

Benefits

• Health Care Plan (Medical, Dental & Vision)
• 401 (k)
• Life Insurance
• Unlimited Paid Time Off
• 9 paid Holidays
• Work From Home
• Free Food & Snacks (for those in Orlando, FL)