Strategic Design & Experience Lead (SDEL) (15.35)

Requirements

• Must be a U.S. Citizen (Required)
• Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
• Must be in the National Capital Region and available to support on-site as required (Required)
• Bachelor’s degree in communications, marketing, human-centered design, or business (Required)
• 5+ years of experience shaping and delivering strategic design, customer experience, and/or brand innovation initiatives for Government or large-scale enterprise systems (Required)
• 5+ years of experience with human-centered design, analysis of user feedback and behavioral data, and / or creative/brand strategy (Required)
• 3+ years of experience providing design vision and innovation strategies to senior leadership, project managers, and product owners that align organizational goals and objectives (Required)
• 3+ years of experience applying modern design practices, accessibility standards (e.g., Section 508/WCAG), and digital user experience principles, including managing UI/UX testing, evaluation, and optimization and developing UX strategies that incorporate journey mapping, usability testing, and iterative design in agile website and application development environments, to include native mobile applications, in support of enterprise initiatives and organizational goals and objectives (Required)
• Experience working with or interpreting user-centered data, digital performance measures, or customer feedback and user insights to inform strategic goals (Required)
• Demonstrated ability to enhance the quality of user interactions with DoD products and services.
• Proficiency in developing search-engine optimized visual content.
• Certification in usability or UX design, project and program leadership (e.g., PMI Project Management Professional or PgMP), human-centered design, or analytics/marketing (Required)
• Ability to travel up to 25% (Preferred)

Benefits

• Medical, Dental, and Vision insurance
• Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
• Paid Time Off and Standard Government Holidays
• Life Insurance, Short- and Long-Term disability benefits
• Training Benefits