Strategic Enterprise Account Manager

RingCentral
Dallas, TX
Remote
Job Description
Role Overview

This role is a lead overlay consultant responsible for the health and growth of RingCentral's product within a Service Provider's enterprise portfolio. The role requires a 'triad' management approach, aligning with the SP Sales Teams to win business, providing high-touch advocacy for the End-Customer, and leading the Contract Renewal process to secure long-term revenue.

What You Will Do

Co-sell and market execution, joint sales advocacy, deal architecting, strategic alignment, lifecycle relationship management, expansion and upsell, contract renewals and retention.

Why It Might Be a Fit

The ideal candidate has 8+ years of experience in Strategic Account Management, with a proven track record of managing enterprise-level renewals through a Service Provider or Channel Partner. The candidate should have strong relationship orchestration, renewal and retention expertise, and commercial diplomacy skills.

Requirements

  • 8+ years of experience in Strategic Account Management
  • Proven track record of managing enterprise-level renewals through a Service Provider or Channel Partner
  • Strong relationship orchestration skills
  • Renewal and retention expertise
  • Commercial diplomacy skills

Benefits

  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • Voluntary supplemental health coverage and life insurance
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Paid parental and pregnancy leave
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee 1:1 coaching, perks and discounts program
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