Student Services Coordinator

The Student Services Coordinator is the first voice and first face prospective students encounter at Jet Access Flight Training. This role owns the frontline client experience by responding to inquiries, capturing accurate lead information, providing high-level program information, scheduling Student Advisor appointments and Discovery Flights, and ensuring every prospective student receives timely follow-through.

What You Will Do

Answer inbound calls and capture complete prospective student information, provide a clear, high-level overview of Jet Access Flight Training programs, schedule Student Advisor appointments, send post-call follow-up emails, respond to inbound flight training text messages, and maintain accurate records of every inquiry, contact attempt, appointment, and next step.

Why It Might Be a Fit

The ideal candidate has strong written and verbal communication skills, exceptional organizational skills, and a service-first mindset with a genuine passion for assisting clients. Familiarity with Flight Schedule Pro, DocuSign, or comparable scheduling and CRM platforms is a plus.

Requirements

• High school diploma or equivalent
• Basic foundational knowledge of the flight training industry and Jet Access program offerings
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Comfort learning aviation operations platforms such as Flight Schedule Pro, DocuSign, and Crunchtime Ops
• Must pass a background check and pre-employment drug screening
• Valid driver's license

Benefits

• Part-time hourly rate of $10.00 to $12.00 per hour, paid bi-weekly
• Generous benefits
• Competitive wages
• Paid vacation and holidays
• Excellent training programs
• Discounted flight training