Role OverviewAs a Student Success Advisor, you will support students from class start through graduation and CDL testing, take inbound calls, make outbound support calls, and help students stay on track with permits, DOT physicals, drug screens, fees, attendance, and testing requirements.
What You Will Do
Your main day-to-day responsibilities will include supporting students, resolving or escalating issues, tracking student attendance, updating student communication and activity in Salesforce, assisting with enrollment documentation, and supporting job placement follow-up.
Why It Might Be a Fit
You will be a fit for this role if you have experience in education, vocational training, admissions, workforce programs, retail, or student services, and are comfortable working remotely or from a branch location as assigned.
Requirements
- High school diploma or GED required
- Strong customer service and communication skills
- Ability to manage a student caseload and follow through on details
- Strong organization, time management, and attention to detail
- Experience using Salesforce, Outlook, and standard communication tools
- Comfortable working remotely or from a branch location as assigned
- Ability to support students professionally by phone, email, text, and in person
- Accountable, coachable, and focused on student outcomes
Benefits
- Hourly pay based on experience and state requirements
- Commission opportunity tied to eligible branch-driven enrollments
- Bonus opportunity tied to student retention
- Comprehensive benefits package for full-time team members
- Training and onboarding to support your success in the role
- Remote or branch-based work depending on business needs
- Career growth opportunities within 160 Driving Academy
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