Student Success Coach

The Student Success Coach is a passionate advocate for students and actively leads and contributes to institution-wide efforts to further improve graduation and retention rates of our student body. The Student Success Coach manages a large caseload of students by providing academic and personal support to our students. The Student Success Coach reports to the Associate Director of Student Success and collaborates closely with all members of the Student Affairs, as well as members of Academic Affairs, Enrollment Management, Special Programs and faculty.

What You Will Do

Serve as a hands-on academic advisor and life coach to a large caseload of advisees by promoting student engagement that leads to graduation and job placement in high-demand fields. Promote academic success by continually monitoring student progress throughout the semester. Work closely with faculty to ensure that students are engaged and are maintaining satisfactory academic progress.

Why It Might Be a Fit

We seek optimistic, data-informed, and dedicated colleagues who are eager to increase student success outcomes and boost total enrollment to 1,500 learners by 2030. Join us in this mission-driven work.

Requirements

• Bachelor’s degree is required with a background in secondary education, higher education administration, social work, counseling, or special education a plus.
• Master’s degree and STEM education or experience is a plus.
• One-to-three years of successful experience employed in an advising or student success capacity.
• A demonstrated sensitivity to understanding the needs and concerns of a diverse student population, many of whom are first generation college students.
• Excellent oral and written communication skills and strong presentation skills with demonstrated ability to develop interpersonal and organizational relationships.
• Knowledge of Microsoft Office 365, student information and early alert systems, such as Jenzabar, Canvas, Dropout Detective, and familiarity of platforms such as Handshake and Canva.
• Self-motivated with the ability to work in a fast-paced team-focused environment, to multitask, and to pay special attention to detail.
• Ability to speak another language (Spanish, Haitian Creole, CV Creole, Portuguese) is a plus.
• Sense of humor.

Benefits

• Salary: $50,000-$55,000.00 DOE
• Benefits not explicitly mentioned in the posting