Student Success Coach

Adtalem Global Education
Columbia, MD
Category Education
Job Description
Walden University's Academic Coaches serve as academic mentors, coaches, and advisors to students, supporting their academic progress from enrollment to graduation. The role involves providing comprehensive program guidance, managing student needs, and advocating for student success. Coaches partner with faculty to ensure students receive the support needed for their programs.

Requirements

  • Master’s degree required
  • Minimum 2-3 years of experience in a service-oriented environment (teaching or university setting)
  • Strong customer service orientation and excellent communication skills
  • Strong problem-solving and time management skills
  • Ability to multitask and work with multiple databases

Benefits

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program
  • Paid Vacation Days
  • Paid Holidays
  • Unpaid Time Off
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