Role OverviewAs a Stylist at J.Crew, you are the key brand ambassador, embodying personal style and product passion. You are responsible for delivering outstanding customer service that leads to genuine, loyal customer connections, driving the business and increasing store profitability. You are committed to helping customers find their authentic selves while delivering results and spreading a culture of product expertise across your team.
What You Will Do
Excel in the incentive-based styling program by meeting sales per hour (SPH) and KPI goals. Build incremental sales through wardrobing as a brand ambassador and product expert, utilizing in-store relationships, customer profiles, and the loyalty program to attract and retain clients. Deliver a best-in-class styling experience through authentic, personalized interactions and one-to-one clienteling, and identify and host appointments and in-store events through community networking and local marketing.
Why It Might Be a Fit
This role is ideal for someone with previous experience in one-to-one clienteling who thrives in a results-driven environment. You should be passionate about the brand, stay up to date with fashion trends, and exhibit teamwork and flexibility. The position offers competitive base pay, bonus programs, and up to 60% discount on branded product, along with other perks like a 401(k) plan with company matching.
Requirements
- At least 18 years old
- Previous experience in one-to-one clienteling
- Thrive in a results-driven environment
- Passionately support our brand, customers, and teams
- Stay up to date with current fashion trends and industry developments
- Exhibit teamwork, flexibility, and courtesy while executing tasks
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills
- Scheduling flexibility, including nights, weekends and holidays
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos
Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
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