Role OverviewThe Subject Matter Expert (Support&Ops) will assist the technical team and vendors with hardware issues in the datacenter, update and share inventory with customers, and support technical teams remotely.
What You Will Do
Assist with hardware issues in the datacenter, update and share inventory with customers, and support technical teams remotely.
Why It Might Be a Fit
The ideal candidate will have hands-on experience working in data centers, knowledge of devices, and customer management skills.
Requirements
- Hands-on experience working in data centers
- Knowledge of devices
- Customer management skills
- Good communication skills
- Flexibility in working hours/shifts
Benefits
- Medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance
- Employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
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