Summer Internship - Customer Experience Analytics (Vehicle Support Center)

PACCAR
Any Location, WA
Category Customer Service
Job Description
Role Overview

Assist the Vehicle Support Center to optimize technical assistance-based operations and make strategic business decisions using data driven methodologies.

What You Will Do

Interface with stakeholders, review and analyze department operations, develop and update dashboards, propose data-driven business solutions, and utilize various tools to provide business insights and automate processes.

Why It Might Be a Fit

Gain direct insight from industry-leading professionals, work directly with Managers and Senior Leadership, and obtain practical experience in a dynamic business setting.

Requirements

  • Relevant coursework or prior internship experience
  • Excellent written and verbal communication skills
  • Strong organizational and project management skills
  • Self-motivation and energetic personality
  • Team-oriented
  • Flexibility to work in a dynamic, fast-paced environment
  • Ability to handle multiple priorities
  • Strong PC Skills including experience with Microsoft Office Suite

Benefits

  • 401k with up to a 5% company match
  • Sick Leave
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more
  • Relocation assistance benefits
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