Super User

Bertelsmann
Memphis, TN
Job Description
Role Overview

The Super User team provides functional system expertise to support operational execution and system stability. The team acts as the primary liaison between operations and system stakeholders, ensuring system processes, testing efforts, and changes align with operational needs.

What You Will Do

Investigate and troubleshoot system-related issues, coordinate and execute testing activities, validate testing scenarios, and act as a liaison between operations, project teams, and system stakeholders.

Why It Might Be a Fit

The ideal candidate will have advanced SAP experience, strong technical aptitude, and problem-solving skills, with the ability to learn and support system functionality and processes.

Requirements

  • High School Diploma or equivalent
  • Advanced SAP experience or demonstrated proficiency in enterprise warehouse management systems
  • Distribution Center or Manufacturing operational experience
  • Strong technical aptitude
  • Strong problem-solving and analytical skills
  • Ability to follow established procedures and ensure accuracy in system transactions and operational processes

Benefits

  • Medical, Dental, Vision, Life Insurance, and Disability Pay
  • 401(k) with company matching up to 6%
  • Paid Time Off, including paid holidays
  • Flexible Spending Accounts
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more
  • Employee Assistance Program
  • Commuter benefits
  • Employee engagement activities
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