Supervisor, Beverage

Harrah's Cherokee Casino Resort
Any Location, NC
Category Hospitality
Job Description
Role Overview

As a Supervisor, your role is crucial in maintaining the Beverage department's daily performance to ensure exceptional guest service, surpass company objectives, and implement strategies to boost service scores.

What You Will Do

Supervise the day-to-day operation of beverage service on assigned shift, lead and oversee team operations, and ensure guest service consistently meets resort standards.

Why It Might Be a Fit

Must consistently demonstrate sound decision-making to motivate the team and uphold high morale, manage all shift-related paperwork efficiently, and ensure adherence to company policies and procedures.

Requirements

  • High school diploma or GED required
  • One year of guest contact experience is required
  • One year of supervisory experience is preferred
  • Six months of full-service bar experience or six months as a Casino Cocktail Server is preferred
  • Alcohol safety certification is required
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