Supervisor, Case Processing

Core Civic
Des Moines, IA
Job Description
Role Overview

The Supervisor, Case Processing is responsible for supervising case processing staff in the performance of their duties, ensuring compliance with regulations and best practices. They implement and monitor quality control measures, conduct internal case reviews, and direct the execution of diverse and complex functions in coordination with other operations of ICE.

What You Will Do

The incumbent will perform essential functions such as supervising staff, implementing quality control measures, conducting internal case reviews, directing execution of functions, serving as a technical expert, participating in recruitment and hiring, motivating staff, facilitating team meetings, and communicating effectively with administration, staff, detainees, and federal officials.

Why It Might Be a Fit

The successful candidate will have strong leadership skills, ability to implement quality control measures, and experience in conducting internal case reviews. They will also have excellent communication skills, ability to motivate staff, and experience in working with diverse stakeholders.

Requirements

  • Supervisory experience
  • Ability to implement quality control measures
  • Experience in conducting internal case reviews
  • Excellent communication skills
  • Ability to motivate staff
  • Experience in working with diverse stakeholders

Benefits

  • Domestic U.S. travel may be required
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