Role OverviewThe Supervisor, Case Processing is responsible for supervising case processing staff, ensuring their work is in compliance with regulations and best practices. The role involves implementing quality control measures, conducting internal case reviews, and directing the execution of diverse and complex functions in coordination with other operations of ICE.
What You Will Do
The incumbent will perform essential functions such as supervising case processing staff, implementing quality control measures, conducting internal case reviews, and directing the execution of diverse and complex functions in coordination with other operations of ICE.
Why It Might Be a Fit
The ideal candidate will be able to perform all essential functions at a pace and level of performance consistent with the job performance requirements, and will be able to communicate effectively and coherently with administration, staff, detainees, federal officials, and the general public.
Requirements
- Supervisory experience in case processing
- Ability to implement quality control measures
- Experience with internal case reviews and audits
- Ability to communicate effectively and coherently with administration, staff, detainees, federal officials, and the general public
Benefits
- Competitive hourly rate of $36.05
- Domestic U.S. travel may be required
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