Role OverviewNational Grid is hiring a Dispatch Supervisor for our MA Gas CMS Dispatch department in Northborough, MA. This position is for a rotating shift that includes every other weekend. The team engages, manages, and motivates the MA Dispatching team through the efficient execution of Customer Meter Services (CMS) workload and Gas Field Operations support.
What You Will Do
Manage, plan and execute to the monthly and annual emergency and non-emergency workplan, provide in-depth analysis of operational data, and effectively manage, motivate, train, and educate the dispatching team.
Why It Might Be a Fit
The ideal candidate will have a Bachelor’s degree and 3+ years of experience in dispatching or field operations experience, or a high school diploma or equivalent and 5+ years of dispatching or field operations experience. The candidate should be able to multi-task effectively, remain focused, and make quick decisions.
Requirements
- Bachelor’s degree and 3+ years of experience in dispatching or field operations experience
- High school diploma or equivalent and 5+ years of dispatching or field operations experience
- Utility industry experience preferred
- Ability to multi-task effectively and remain focused throughout workday
- Strong verbal communications, organization and planning skills required
- Proven experience effectively motivating, guiding, and leading a team
- Temperament to remain calm when all around you is not
- Capable of analyzing situations or significant amounts of work and make quick decisions
- Proficiency with software applications, including Microsoft Office 365 required
- Ability to work different shifts required, including some weekends
Benefits
- Salary: $93,000 - $109,000 a year
- No visa sponsorship provided
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