Role OverviewThe Supervisor Front Services is responsible for the day-to-day activities of the Front Services area of the Hotel for Harrah's Atlantic City. The role involves diverse, fast-paced, deadline-driven, multi-project coordination, prioritizing, and flexing to accommodate last-minute requests and changes. The Supervisor directly supervises various staff members, including Valet, Valet Parking Ticket Issuer, Traffic Controller, Cashier Outlet, Bell Captain Stationary, Bell Person, Doorperson, and ensures that customer problems/complaints are handled in an effective, courteous manner.
What You Will Do
The main day-to-day responsibilities and outcomes include assisting with scheduling at proper staffing levels to ensure a cost-efficient, productive environment, maintaining accurate employee records and files, ensuring that all staff behavior and appearance are in compliance with established policy, and maintaining knowledge of hotel, community, and special events to provide guests with needed information.
Why It Might Be a Fit
The ideal candidate will have the ability to motivate, train, and empower employees, handle vehicle problems/complaint reports according to established procedure, and ensure the cleanliness, organization, and safe condition of hotel entrance, valet, and storage areas.
Requirements
- High school degree
- 1-2 years of experience in a supervisory role
- Ability to motivate, train, and empower employees
- Excellent communication and problem-solving skills
Benefits
- Starting salary $46,500-$50,000
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