Supervisor, Grid AI Innovation

ISO New England Inc.
Holyoke, MA
Category Engineering
Job Description
ISO New England is seeking a Supervisor of Grid AI Innovation to lead the development and execution of its Grid AI Innovation roadmap, identifying and prioritizing business use cases across Operations, Planning, and Market functions. The successful candidate will lead a team of AI engineers and data scientists, architect and deploy enterprise-grade generative and agentic AI solutions, and ensure responsible AI practices throughout the development life cycle.

Requirements

  • PhD in Electrical Engineering, Computer Science, or related field with focus on power systems and artificial intelligence
  • Minimum 5 years of experience in power system operations, planning, or engineering, with demonstrated understanding of RTO/ISO business processes and challenges
  • Minimum 5 years of hands-on experience developing and deploying AI/ML solutions, with at least 2 years focused on generative AI and LLM applications
  • Demonstrated technical leadership with more than five years of proven experience effectively leading and managing a highly technical team
  • Expertise in advanced agentic AI and ML systems, including agent-orchestration frameworks, multi-agent design patterns, MCP-based tool integration, RAG architectures, and modern MLOps tools and practices
  • Deep understanding of responsible AI principles such as fairness, bias detection, transparency, and explainability
  • Excellent analytical, problem-solving, and communication skills with ability to translate complex technical concepts for non-technical stakeholders

Benefits

  • Competitive compensation with a base salary + performance bonus
  • Robust benefits package
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
  • Comprehensive health insurance (medical, dental and vision)
  • Flexible spending and health savings accounts
  • 401(k) plan with generous employer contributions and a student debt benefit
  • Life and AD&D insurance
  • Disability insurance
  • Critical illness and hospital indemnity benefits
  • Paid time off
  • Paid leave
  • A wellness program
  • An employee assistance program
  • Other great company perks
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