Role OverviewThe Supervisor of Operations will play a crucial role as a key member of the Brooklyn leadership team, providing direct support to ensure the smooth and efficient operation of administrative functions in our Brooklyn site. Collaborating closely with management, medical providers, and patient accounts, the Supervisor will oversee various aspects of patient care administration, staff management, and financial processes.
What You Will Do
Key responsibilities include partnering with the site leadership team to oversee Patient Care Associate functions, providing supervision, supporting financial aspects of the PCA role, and overseeing related support functions such as supply ordering and payables approval.
Why It Might Be a Fit
The ideal candidate will have demonstrated leadership and administrative/organizational skills, ability to work with diverse populations, excellent interpersonal, written, and oral communication skills, and strong Internet, PC, and spreadsheet skills.
Requirements
- Bachelor's degree strongly preferred
- 1+ year of supervisory experience preferred
- Experience managing operations preferably in a healthcare setting
- Experience working within a healthcare setting
- Experience with front desk services and customer service
- Experience with service recovery and de-escalation
- Familiarity with Electronic Medical Record systems
- Experience working within the LGBTQ+ community
Benefits
- Comprehensive benefits package
- Exceptional low cost medical plan option
- Dental insurance
- Vision insurance
- No cost life insurance
- Short- and long-term disability insurance
- Flexible Spending Account
- Tuition Assistance
- Commuter benefits
- Generous paid time off plan
- 403B retirement savings plan
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