Supervisor of Technical Flow Cytometry

Requirements

• Collaborates on the performance of routine and complex procedures.
• Troubleshoots equipment and method performance issues and implements appropriate correction actions.
• Develops new methodologies and procedures;
• Coordinates the performance of method evaluations to include technical performance ease of use/performance, quality control, maintenance;
• Collates evaluation data for review;
• Makes recommendation for implementation.
• Oversees the quality control programs, instrument maintenance and troubleshooting.
• Maintains and revises manuals;
• Writes technical procedures.
• Works with the manager (Quality Assurance/Accreditation) to ensure regulatory compliance (OSHA, JCAHO, HIPAA),
• Maintains responses to checklist questions;
• Periodically reviews changes to the JCAHO checklists to ensure compliance.
• Coordinates/supports continuing education programs.
• Coordinates and facilitates continuing education events for the staff.
• Assists in defining the need (level of complexity and decision making required) for and helps develop process flow diagrams and quick reference cards to assist staff in maintaining quality and compliance with policies & procedures.
• Documents staff participation and outcomes from all training and competency assessment.
• Follows up on training and competency failures and evidence effective remediation.
• Completes standard annual competency assessment per plan.
• Assists Core Lab Manager with financial operations.
• Maintains cost analysis data for the technical section and tests;
• Performs annual review of cost accounting data and makes changes as needed.
• Prepares justification for new instrumentation.
• Coordinates the staffing schedule to ensure the efficient operations of the lab by appropriately allocating the staff to meet the lab’s patient care demands.
• Ensures time off, specialized testing, training, and all other activities are reported on the departmental calendar.
• Supervises procedures to ensure efficient and effective operation of the lab and helps staff improve their personal productivity;
• Finds ways to improve overall productivity.
• Works with leadership team to develop and continually monitor the long term planning for the Lab to determine resources and training needed to fulfill plans.
• Coordinates patient care needs across multidisciplinary lines and works to improve patient flow, information coordination, and patient care through departmental and interdepartmental communication and PI projects.
• The role requires the PDL Manager to help identify areas of opportunity (patient care, patient flow and departmental) and take the lead in coordinating a team to address these needs.
• Addresses the operational needs of the lab daily with strict adherence to the amount allowed by the budget.
• Any variance in budget must be reported to department leadership in a Timely manner monthly.
• Assists with hiring/termination decisions by working closely with other department leadership to solicit input and feedback related to staff performance and potential hiring decisions.
• Takes the lead on any incident within the lab that could have or did lead to staff, patient, or patient family injury.
• In collaboration with other leadership and Lab staff, facilitates goal setting and initiatives development plan, provides performance feedback and ongoing performance recognition and coaching and identifies opportunities for staff performance.