Supervisor, Operations

Guitar Center
Kansas City, MO
Category Operations
Job Description
Role Overview

The Supervisor, Operations will oversee the workflow of the inbound or outbound departments, train and motivate team members, and ensure productivity and accuracy standards are maintained. The role requires strong analytical skills, business acumen, and collaboration skills. The Supervisor will work in a fast-paced warehouse environment and must be able to work outside in hot, cold, or wet conditions as required.

What You Will Do

The Supervisor will plan and coordinate workflow, train and evaluate team members, and ensure productivity and accuracy standards are maintained. They will also develop team leaders, examine and standardize procedures, and review paperwork and daily assignments.

Why It Might Be a Fit

The ideal candidate will have strong analytical skills, business acumen, and collaboration skills. They will be able to communicate effectively with diverse individuals, interact with internal and external stakeholders, and adapt to changing directives and priorities.

Requirements

  • Bachelor's degree in related field or relevant work experience
  • One (1) to two (2) years of related supervisory experience and/or training required
  • Prior experience working in a distribution environment is preferred
  • Some experience with WMS (Warehouse Management Systems) is preferred
  • Proficient in Microsoft Office

Benefits

  • Competitive pay
  • Health coverage
  • 401(k)
  • Gig Leave program
  • Discounts on gear purchases
  • Free gifts
  • Travel discounts
  • Fertility support
  • Specific offerings for the Trans community
  • Mental health access
  • Gym membership
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