Supervisor Ramp - MCO

Southwest Airlines
Orlando, FL
Category Operations
Job Description
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Requirements

  • Actively coordinate with all Departments to maintain the station's on-time performance, employee morale, and Customer satisfaction
  • Monitor and guide ground support performance to ensure requirements are met
  • Ensure all equipment including GSE is maintained and available for the operation
  • Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment
  • Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
  • Coordinate actively with all Departments to maintain the Station's on-time performance
  • Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results
  • Work with staff planning to build bids that are in line with our Department’s hourly goals
  • Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
  • Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes

Benefits

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
  • Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
  • Competitive health insurance for you and your eligible dependents
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