Role OverviewThe Supervisor role at the Service Desk is responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store. The role requires strong communication and organizational skills, attention to detail, and the ability to respond to changes in direction or unexpected situations.
What You Will Do
The Supervisor will be responsible for creating a positive internal and external customer experience, promoting a culture of honesty and integrity, and ensuring adherence to all labor laws, policies, and procedures. The role will also involve training and mentoring Associates, promoting credit and loyalty programs, and supporting and participating in store shrink reduction goals and programs.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of merchandising techniques, be capable of multi-tasking, and have strong communication and organizational skills. The role requires a team player who can work effectively with peers and supervisors, and be able to train others.
Requirements
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others
- 1 year retail experience
- 6 months of leadership experience
Benefits
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
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