Role OverviewAs a Supervisory Sales Associate, you will be the face of the company to customers and associates, highlighting the brand and image while contributing to building the company's reputation. You will be directly responsible for assisting customers, helping them recognize the need for products and services, and ensuring a positive and productive work environment.
What You Will Do
You will engage with customers, provide premier customer service, cross-sell products, and upsell products. You will also be responsible for maintaining store appearance, processing cash exchanges, and completing various forms of paperwork and reconciliation.
Why It Might Be a Fit
You will be a team leader, providing direction and training to sales associates, and providing input to the Department Manager on associate performance. You will also be responsible for opening and closing locations, and may participate in periodic inventories.
Requirements
- Product knowledge
- Moderate level of knowledge of products and merchandise
- Provide training documentation to sales associates on product features
- Experience: 1-2 years of Retail or relevant work experience
- 1 year of lead or supervisory experience preferred
- Strong interpersonal and communication skills
- Ability to read, write, and interpret instructional documents
- Basic math functions such as addition, subtraction, multiplication, and division
- Ability to use a calculator and calculate percentages and ratios
- Must be able to make change in American monetary units
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business
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